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Business process management (BPM) with SAP

Are your business processes efficient? Does your company have processes that everyone understands? Are your customers integrated into your business processes? Are your processes documented? Can you answer YES to all of these questions? Business Process Management (BPM) can help you achieve these goals.

What is Business Process Management (BPM)?

Business process management (BPM) is a disciplined approach to identifying, designing, executing, monitoring and controlling business processes within an organization. It aims to increase efficiency, productivity and quality and thus improve the overall performance of the company. BPM is not just a one-off project, but a continuous process of optimization and adaptation to changing business requirements.

What are the goals of Business Process Management?

  • Process-oriented working method
  • Standardized, comprehensible
  • Easy to train
  • Increased efficiency, productivity and quality
  • Improvement of data governance
  • Creation of transparency
  • Process reliability through predefined steps

In which areas is BPM used?

The application areas of BPM extend across various industries and organizations. From manufacturing to retail to healthcare, companies rely on BPM to improve their operational processes, reduce costs, increase customer satisfaction, comply with standards and regulations and increase competitiveness. By systematically analyzing and optimizing business processes, companies can streamline their workflows and make them more effective.

What are the phases of the BPM lifecycle?

Each phase is crucial to the success of the BPM project and requires careful planning and implementation.

  • How do you identify business processes?
  • How do you model and design business processes?
  • How do you implement and execute business processes?
  • How do you monitor and control business processes?
  • How do you continuously improve business processes?

How do you set up a business process management system?

  • Analysis of competition-relevant business processes
  • Future business processes are documented in a process design based on BPMN (Business Process Model and Notation) 2.0
  • Based on the process design, workflows are implemented for system mapping and introduced into the organization. The way users work changes as tasks are processed on a role-based basis
  • Continuous optimization of processes

What are the advantages of business process management systems?

  • Increased quality in the handling of business processes
  • Increased efficiency and productivity
  • Standardized working methods for the user
  • Traceability and therefore the opportunity for optimization

What BPM tools and software solutions are available?

A variety of tools and software solutions are available to support companies in the implementation of BPM. These range from simple process modeling tools to complex BPM frameworks that offer functions such as graphical process design, SAP workflow mapping, process monitoring, SAP Fiori analysis and reporting.

What is Business Process Automation?

BPM and automation are closely interwoven and work together in a coordinated manner. The digital representation of business processes using BPM tools allows certain workflows to be automated. This shortens throughput times and increases the quality of products and services.

Why is Business Process Management important for companies?

Business process management is an indispensable discipline for companies that want to increase their competitiveness and ensure long-term success. By systematically analysing, designing and optimizing business processes, organizations can improve their performance and strengthen their position in the market. With the right tools, processes and strategies, companies can fully exploit the benefits of BPM and effectively achieve their business goals.